Support

Get help with Sun

Something not working, or something you'd like to see? Email support@gobloom.io — a real reply, not a ticket queue.

Common questions

Sun isn’t showing my location.

Check Settings → Privacy & Security → Location Services, and confirm Sun is allowed access. If you’d rather not grant it, open Sun and set a place by hand instead — everything works the same way from a fixed place.

My widget looks stuck on an old time.

iOS refreshes widgets on its own schedule, not continuously. Opening the app forces an immediate refresh; if it still looks wrong after that, a restart of your phone clears almost everything else.

I bought Sun+ but it’s still locked.

Open Settings inside the app and tap “Restore purchase.” This re-checks your Apple ID’s purchase history and unlocks Sun+ again — no re-purchase, no charge.

Does Sun+ ever expire or renew?

No. It’s a one-time purchase, not a subscription — nothing renews and nothing is billed again.